• Italy: 2-3 working days
• Europe: 4-5 working days
• The rest of the world: It varies depending on your location.
We ship worldwide and offer free shipping on all orders to Europe.
International shipping cost depends on the country and weight of the package. To find out the price for shipping, please add all items to your shopping cart where shipping cost will be calculated at the checkout.
Duties and Taxes
For non-EU shipments customs and duty charges will be issued on delivery - it is the customer's responsibility to pay for these charges. If you are concerned please confirm the charges with your local customs agent prior to ordering. Any goods returned, due to custom charges not being paid will be refunded minus associated charges.
If you require any further information about ordering online and delivery information, please contact us via email to firstname.lastname@example.org
Please contact email@example.com before sending any returns. Returns should be made by registered mail in their original condition, within 10 working days from receipt. We will refund sums that you have paid to us with the exception of return postage. We try to process returns as soon as they arrive. However, please allow up to 10 days for your return or exchange to be processed.
To return your order simply follow these steps:
- Contact firstname.lastname@example.org before sending any returns.
- Print off a copy of your order emailed to you when you placed your order and indicate on it whether you would like an exchange or a refund.
- Return the item by recorded delivery. Please obtain proof of postage when returning a parcel. We are unable to assume responsibility for any lost or damaged items.
- Return address:
via Patroclo 15, 20151 Milano, Italy